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Business Communication and Email Etiquettes
This training covers all employees who communicate with the clients for various works like New Order generation, Follow-up, Dispatch, Payment, Purchase, technical discussion etc. It helps a person to handle the toughest of the situation through communication either Face to face or over call and mail.
Sales Models and Selection checklist
This training empowers the organization to take decisions to select the most suitable sales channel by analyzing each Sales Model through its SWOT. It also covers the checklist to select the right sales model based on your current Strategy and Future Growth Prospect.
Grooming in Business
Everyone prefers a presentable person to interact with and a company is nowhere different from this. Your Employee represents your company and definitely it should show from his physical appearance. A person at Front Level, Middle Management and at CXO level should show from his Appearance and he is carrying himself in front of others. This training focuses on individual development in terms of their physical appearance.
MIS as Decision Making Tools
There are different information which a decision makers use day to day to reach at the best possible conclusion and sometimes to drive the business effectively. It could be trend analysis, Performance analysis, Key Financial parameter, Team Reporting etc. Management Information System (MIS) provides these results and acts as the eyes and ears for the Decision makers. DVBC empowers the entrepreneur and their team to create and use the tools to make their right decision.
Time Management
“Time management” refers to the way that you organize and plan how long you spend on specific activities. A better time management improves productivity and Efficiency of people. DVBC works on specific tools and activities designed for employees as well as Entrepreneurs because everyone devotes time into different set activities with different amount of time as per their capacity.
Ethical Business Practice
Every Organization has been built on certain principal and values but as per need of the business organization often struggles between right and wrong. Ethics in business brings trust and reliability not only to the external but also to the internal people. But often our own people take advantage or sometimes succumb to business need and spoil the image of the company. DVBC believes that these practices should be brought into every one from their first day in the organization.
Personality Development
Personality development is the process of developing a set of characteristics and traits which contribute to the overall personality of a person. Personality development is an all round development. Personality development cannot happen in a day; it happens over time. An entrepreneur who invests in this training can expect amazing return that is in multiples. DVBC works on multiple characteristics while developing one’s personality in an organization.
Customer First Culture
Enhancing and improving the customer experience continues to be a top priority for companies both big and small. In fact, more than 80% of buyers are willing to pay more where they get great customer experience. Sure, a lot of us may offer a great product or service, but customers today want to feel desired, special and appreciated first and foremost. In essence, they want your company to have a customer-focused culture. This training effectively build a customer Focused culture inside each one in the organization by making them more responsible and responsive.
Stress Management
If stress on the job is interfering with your work performance, health, or personal life, it’s time to take action. No matter what you do for a living, or how stressful your job is, there are plenty of things you can do to reduce your overall stress levels and regain a sense of control at work. We work on many aspects of Job Stress like Rejection, fear of Being laid off, Peer Pressure and improve the productivity as well as employer and Employee Relation.
Initiation
Initiation is the main element of starting of activity. Most of important tasks get abandoned due to lack of initiation and we train you to how to initiate the the tast at the right time with the right source to get the task done in timeliness.
Team Management
There is difference in group and team. Definition is Team is group of same enthusiastic people working for common goal. And Group is the amount of people working for individual requirement in crowd. Most of failures are observed where groups are working in companies instead of Team to work.There are lots of techniques and tools to develop teamwork in your organization to give you desired end results.
Non Negotiable In Business
Many things we don’t do in our personal life and we still filled with happiness. But when it comes to business , we negotiate with situation and mould ourselves according to it. We have some clear insights from our vast consulting experience that you should never negotiate in business on the particular terms in what so ever situation. Some of it could be bottom line , Top line , reviews and many more.
Negotiation
Negotiation is part of our life whether it be grocery shop, educational institute, car repair garage etc. Can we ever imagine we negotiate with any MNC products, government bodies or any branded products? We negotiate with those who have less hold over the product or due to competition. We never negotiate for the product which is meeting or exceeding our requirement. Learn the techniques or negotiation in win-win situation.
Professionalism
Professionalism can be in man, machine and market when you talk about products, business and with prospects of business. It is widely accepted that, we talk about this term when we experience our demand is filled with professional culture. We can experience the power of professionalism in day to day routine i.e. visit any McDonalds where burger is same in-terms of pricing, packaging, taste, billing procedure and take away material with same staff approach observed in every McDonald shop. Can you experience in your local food shop? We help you to build professional culture which demonstrates the highest level of satisfaction..